Terms of service
Welcome to Kei Motion Studio
These Terms of Service govern your use of our website, products, and services provided by Kei Motion Studio ("we," "us," or "our"). By accessing or using our website and services, you agree to be bound by these Terms. Please read them carefully.
1. Use of Our Website
1.1. Eligibility
You must be at least 18 years old or have parental consent to use our website and services. By accessing or using our website, you represent that you meet these requirements.
1.2. Account Security
If you create an account, you are responsible for maintaining the security of your account and for all activities that occur under your account.
1.3. Prohibited Activities
You agree not to use our website or services for any unlawful purpose or to violate any laws or regulations. You are also prohibited from disrupting or attempting to interfere with the security or functionality of our website.
2. Orders and Payments
2.1. Order Acceptance
All orders are subject to acceptance by Kei Motion Studio. We reserve the right to refuse or cancel any order for any reason, including stock limitations, inaccuracies, or suspected fraud.
2.2. Payment
All payments must be made at the time of purchase. We accept various payment methods as indicated at checkout. By providing payment information, you represent that you have the legal right to use the payment method.
2.3. Pricing
Prices are displayed in [currency, e.g., GBP] and may be subject to change without notice. We are not responsible for typographical errors in pricing or product information.
3. Shipping and Delivery
3.1. Processing Time
Orders are typically processed within 3-7 business days. Please note that processing times may vary.
3.2. Shipping
Shipping times depend on the destination and may vary. Customers are responsible for shipping fees as calculated at checkout. Tracking information will be provided where available.
3.3. International Shipping and Customs
International orders may be subject to customs fees, import duties, or other charges. The buyer is responsible for these fees. We are not liable for any delays caused by customs processing.
4. Returns, Refunds, and Exchanges
4.1. No Refund Policy
Due to the made-to-order nature of our products, we do not accept refunds or returns. If you encounter any issues with your order, please contact us for assistance.
4.2. Defective or Damaged Items
If an item arrives defective or damaged, please contact our support team within 7 days of receiving the item. We will assess the issue and provide a solution, which may include a replacement or store credit at our discretion.
5. Intellectual Property
5.1. Ownership
All content on our website, including but not limited to text, graphics, logos, images, and designs, is the property of Kei Motion Studio and is protected by copyright and other intellectual property laws.
5.2. Limited License
You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use our website for personal, non-commercial purposes. You may not reproduce, distribute, or create derivative works from our content without our express written permission.
6. Limitation of Liability
6.1. Disclaimer of Warranties
Our website and services are provided "as is" and "as available" without any warranties, either express or implied. We do not guarantee that our website will be error-free or uninterrupted.
6.2. Limitation of Liability
In no event shall Kei Motion Studio, its employees, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses, resulting from your use or inability to use our website or services.
7. Indemnification
You agree to indemnify and hold harmless Kei Motion Studio, its employees, and affiliates from and against any claims, damages, liabilities, costs, or expenses arising out of your use of our website, your violation of these Terms, or your violation of any rights of a third party.
8. Changes to These Terms
We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our website following any changes indicates your acceptance of the new Terms. Please review this page periodically for the latest updates.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these Terms or your use of our services will be subject to the exclusive jurisdiction of the courts of the United Kingdom.
10. contact information
Questions about the terms of services should be sent to us at support@kaimotion.com