Shipping Policy
Shipping Policy
- Order Processing Time
All of our items are made to order, so please allow 3-7 business days for processing before your order is shipped. Processing times may vary slightly based on order volume and item availability.
- Shipping Times
Shipping times vary depending on the destination country and region. Once your order has been shipped, you will receive a confirmation email with tracking information, if available.
- Shipping Destinations
We ship Worldwide! Please check the product page to confirm that shipping is available to your country for the item you wish to purchase.
- Separate Shipments
Since our items are made to order and may come from different production facilities, items in a single order may arrive in separate packages. This allows us to deliver each item as soon as it’s ready, so you don’t have to wait longer than necessary.
- Shipping Costs
Shipping costs are calculated at checkout and vary depending on your location, the items in your cart, and the shipping option you select.
- Customs and Import Taxes
Buyers are responsible for any customs and import taxes that may apply. Please be aware that customs policies vary by country, and we are not responsible for delays caused by customs.
- Lost or Delayed Shipments
We work with reliable shipping carriers to ensure your items reach you on time. However, we cannot be held responsible for lost packages or delays once the item has shipped. If there are any issues with your delivery, please reach out to our support team, and we will do our best to assist you.
- No Refunds
Please note that we do not accept refunds, as each item is made to order specifically for you. If you encounter any issues with your order, please contact us, and we’ll do our best to assist.
- Order Tracking
When available, tracking information will be provided in your shipping confirmation email. Please note that tracking availability may vary depending on the destination and carrier.
- Contact Us
If you have any further questions or concerns about shipping, feel free to contact our support team. We’re here to help ensure your order reaches you as smoothly as possible.