Shipping policy
Order Processing Time
All items are made to order, crafted specifically for you. Please allow 3-7 business days for processing before your order is shipped. Processing times may vary slightly based on order volume and item availability.
Shipping Times
Shipping times vary based on your country and region. Once your order has shipped, you will receive a confirmation email with tracking information, if available. Estimated shipping times will be displayed at checkout.
Shipping Destinations
We currently ship to over 13 countries. Please check the product page to confirm if shipping is available to your country for the item you wish to purchase.
Separate Shipments
Due to the nature of our made-to-order process, items in a single order may arrive in separate packages. This allows each item to reach you as soon as it’s ready, without additional delays.
Shipping Costs
Shipping costs are calculated at checkout and may vary depending on your location, the items in your cart, and the shipping option selected.
Customs and Import Taxes
Buyers are responsible for any customs and import taxes that may apply. Please be aware that customs policies vary by country, and we are not responsible for delays caused by customs.
Lost or Delayed Shipments
While we work with reliable shipping carriers to ensure timely delivery, we cannot be held responsible for lost packages or delays once the item has shipped. If you experience issues with delivery, please reach out to our support team, and we will do our best to assist.
Order Tracking
When available, tracking information will be provided in your shipping confirmation email. Please note that tracking availability may vary depending on the destination and carrier.