F.A.Q

• 1. Do you ship internationally?

Yes, we ship to over 13 countries! Please check the availability of shipping to your country on each item’s page, as shipping options may vary depending on the product and location.

• 2. How long does it take to process and ship my order?

Processing times may vary, but orders are typically prepared within 3-7 business days. Shipping times will vary depending on your country and region, so please check the estimated delivery time provided at checkout for more accurate information.

• 3. Will my items arrive in the same package?

Since our products are made to order and shipped directly from our print-on-demand partners, items in a single order may ship separately in different packages. This allows each item to reach you as quickly as possible.

• 4. Why might the colors vary slightly?

Each of our items is made to order, which means there may be slight color variations between products. This uniqueness is part of what makes each piece special, but please be aware that colors might differ slightly from what you see on your screen.

• 5. What if my order is lost or has issues?

While we are not responsible for lost items, we want you to have the best experience with us. If you encounter any issues with your order, please don’t hesitate to reach out to our support team support@keimotion.com—we’re here to help!

• 6. Are there any customs or import fees?

Buyers are responsible for any customs and import taxes that may apply to their orders. Please note that we are not responsible for delays due to customs processing.

• 7. Can I exchange or return my items?

At this time, we are unable to accept returns or exchanges, as each item is made to order just for you. However, if you have any concerns or there’s an issue with your order, please contact us at support@keimotion.com —we’ll do our best to assist.